Orders & shipping

Purchasing CBD Products on Faire

How do I request a refund for International Emergency Economic Powers Act (IEEPA) tariffs?

2026 U.S tariff updates: Information for retailers

Why aren’t my products importing from Faire to Square?

Ordering into Northern Ireland from the UK under the Windsor Framework

What is Faire Source?

Can I get a price adjustment?

How can I check if a brand is offering a promotion?

How do I verify if a promotion was applied?

Can I refuse a package I ordered on Faire?

Purchasing CBD Products on Faire

Applying for an EORI or VAT number

Why can’t I place an order?

Why does my order say action is required?

How does Insider work for Canadian retailers?

How does shipping work?

How do I know where orders are shipping from?

How does Insider work for Australian retailers?

How does checkout work?

Can I change my shipping address at checkout?

How do I change my shipping address?

How do I change my payment method at checkout?

Can I make changes to my order?

How do I report issues with my order?

How can I cancel an order?

When will I get my orders?

How do I contact a brand on Faire?

Import requirement changes for Canadian retailers (CARM)

My order is delayed