FAQ

Advertising on Faire with Promoted Listings

How does Promoted Listings work?

How is my monthly budget for Promoted Listings used?

How can I pay for Promoted Listings?

How do I analyze my Promoted Listings performance?

What does it mean to be a Brand on Faire?

EU Digital Services Act

What should I do if my retailer's order was lost in transit?

How to contact Faire support

What is Showroom?

Can retailers refer brands to join Faire?

What is the Faire app for brands?

Can I buy on Faire through my brand account?

How do I view my product performance analytics?

Adding a merchandising display to my collection

Collections

How much does it cost to sell on Faire if I’m based in North America?

Will you list all of my products?

How much does it cost to sell on Faire if I’m based in North America?

Why can’t my retailer place an order?

How do retailers pay for orders?

Where is Faire available?

How can I close my shop on Faire?

What about shipping?

Can I offer testers?

Can I invite other brands to join Faire?

Why was my order returned to sender?