It’s free to join Faire, and your costs for each order consist of commission and a payment processing fee. You’ll only pay commission when we connect you with a new retailer through our marketplace.
Note: If you're participating in the Insider Partnership, to fuel your growth by offering free shipping to more Insiders, you may also be responsible for shipping costs on eligible Faire Direct (0% commission) orders. To learn more, visit Insider Partnership for North American brands.
How much do I pay on orders from my Faire Direct customers?
You'll pay 0% commission on Faire Direct orders from customers you bring to Faire. Send existing or prospective customers your personalized Faire Direct link, and if they place their first order with you using your link, you'll pay 0% commission on their orders. They’ll be able to enjoy the benefits of shopping on Faire, like 60-day payment terms for eligible retailers and free returns on first orders. If your customer is new to Faire, they'll also get a sign-up incentive and free shipping with you for one year.
For more information on Faire Direct, check out this guide: What is Faire Direct?
How much do I pay for orders I get through the marketplace?
The standard commission rate for orders from the Faire marketplace is 15%.
When a customer first discovers you on Faire’s marketplace, we charge a one-time new customer fee of $10 on top of the standard commission rate. The $10 new customer fee only applies to the first order from a new customer—future reorders will be at the standard 15% rate.
The commission rate applied to any replacement order will be the same rate applied to the original order. However, we will only charge the new customer fee once, and we will not apply it to replacement orders or split orders.
What’s included in the commission fee and new customer fee?
What you pay on commission enables us to run a great marketplace that makes it easy for retailers to buy (and buy again) while giving you tools to streamline your business, like easy order management, retailer verification, and marketing and CRM tools. It also enables us to develop and launch new features that will help you grow your business.
The $10 new customer fee helps us cover the costs associated with driving retailers to discover your shop on Faire. These costs include:
- Incentives for first-time buyers
- Free returns on first orders
- Additional marketing and incentives that help new retailers discover you and your products
How much does payment processing cost on each order?
Your payment processing fee is based on your selected payout option—which informs how fast you want to get paid after orders ship. You can choose which payout option works best for your business:
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Next day payout: 3.5% + $0.30
- Payout initiated the next-day after an order ships
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30-day payout: 2.4% + $0.30
- Payout initiated 30-days after an order ships
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60-day payout: 1.9% + $0.30
- Payout initiated 60-days after an order ships
The payment processing fee covers third-party processing fees and other costs such as guaranteeing on-time payments and managing retailer 60-day payment terms, fraud, late payments, and defaults. View Terms for more.
Please note that Faire will initiate payments at the times outlined above, but the processing time of your financial institution may impact when you can actually access the funds. Typically, you can expect to have access to funds between 1-3 business days from when we remit them to your bank. If you adjust your payout speed, the updated selection will apply to all future orders placed after the change.
How do I change my payout option?
You are able to change your payout option, and corresponding payment processing fee, in the Payout tab in your Account Settings.
To change your payout option, and corresponding payment processing fee:
- Navigate to Account Settings in your portal and select the Payout tab
- Locate the Payout Options section where you will see a list of payout speeds and corresponding payment processing fees
- Make your selection for the Payout Option you wish to have
- Select the save button that appears in the bottom right of your screen
While you’ll make a selection when you receive your first order on Faire, you can change it anytime.
Can I adjust the payout option for unfulfilled orders?
If you adjust your payout speed, the updated selection will apply to all future orders placed after the change. If you’re looking to change the payout speed for unfulfilled orders, our support specialists can help.
How is my payout calculated?
Your payout for an order on Faire is calculated using the following formula:
Payout amount = (order subtotal) + (shipping reimbursement) - (commission) - (payment processing fee)
- Order subtotal: (cumulative wholesale cost of the items in your order, minus any brand-funded promotions)
- Shipping reimbursement: The cost of shipping (only applies when the order is fulfilled on your own, not using Ship with Faire)
- Commission: Order subtotal x commission rate for given order type
- Payment processing fee: Item subtotal x payment processing fee
You can see the full calculation breakdown of your order under your "Orders" tab by clicking on the orders detail page. Scroll down to the "You got paid!" section and select "View Payout Summary" There you find the full breakdown and calculation of your order payout.
How do I get paid as a Canadian brand?
As a Canadian brand, you will be paid in USD funds via an ACH deposit. You may use the provider of your choosing to obtain a U.S. routing number and account number. We recommend using OFX. Once you sign up, you will be able to obtain a U.S. routing number and account number through their service. If you are not interested in setting up an account with OFX, you may also look into other similar services or set up a U.S.-based bank account if you have a U.S. entity.
Our pricing in North America changed July 5, 2023. You can read more about what changed on our blog. Are you a brand based outside of North America? If so, read about the cost to sell on Faire outside of North America here.