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How do I upload my product catalog during onboarding?


In this guide


When setting up your shop during onboarding, you’ll have several options for adding your product catalog:

  • Importing from Shopify
  • Uploading a spreadsheet
  • Adding products individually

The following information is required for adding products to your shop:

  • Product name
  • Product description
  • Wholesale price
  • Retail price
  • Case quantity
  • Minimum order quantity
  • Images (links or JPG or PNG files if you are planning to share an image folder)
  • Product option details (if applicable)

Option 1: Import from Shopify

For Shopify users, products can be imported directly into Faire. For step by step instructions visit Onboarding with Shopify


Option 2: Upload a spreadsheet

To upload your catalog file, we recommend using either:

  • Our Faire catalog template

  • A catalog export from Shopify, Etsy, WooCommerce, PrestaShop, Wix, etc.

When uploading your catalog, be sure to include wholesale pricing to the file or include wholesale pricing instructions in your notes to the team. (Ex: "Wholesale prices are 50% of retail prices.")

Within the upload process, you’ll be able to share your product images. At least one image is required per product. Do not paste actual images into the catalog.

Select one of the following options from the drop down menu to share your images:

  1. Upload a File:
    • Select if you want to share your images in a zip folder
    • All images must be labeled by the product name and/or SKU so our team can easily match the images to the products
    • If using a Faire Template, paste your image file names in the image columns
  2. Use Photos from my website
    • Only use if you do not have your images saved in a folder
  3. Link to Google Drive or Dropbox Folder
    • Select if you want to share your images in a Google Drive or Dropbox folder
    • Don’t forget to set access to Public temporarily
    • All images must be labeled by the product name and/or SKU so our team can easily match the images to the products
    • If using a Faire Template, paste your image file names in the image columns
  4. Use Image URLs from my catalog file:
    • Select if your catalog already contains image URL links

If you choose to use Faire’s catalog template, visit the instructions tab for an example sheet link, and tips.

For more details on how to export your catalog from an e-commerce platform, see instructions here:

Shopify (Help Center)

  1. Sign in to your Shopify account.
  2. From your Shopify admin, go to Products All products.
  3. Select Export.
  4. From the dialog box, choose the products you want to export.
  5. Select CSV or Excel file type.
  6. Select Export products and save the file to your computer.
  7. Upload the file into your Faire onboarding form providing instructions for wholesale pricing.

Etsy (Help Center)

  1. Sign in to your Etsy account.
  2. Select Shop Manager.
  3. Select Settings.
  4. Select Options.
  5. Select Download Data.
  6. Select Download CSV and save the file to your computer.
  7. Upload the file into your Faire onboarding form providing instructions for wholesale pricing.

WooCommerce (Help Center)

  1. Sign in to your WooCommerce account.
  2. Go to Products.
  3. Select Export at the top.
  4. Select to Export All Columns.
  5. Select to Export All Products or specific types via the dropdown menu.
  6. Select to Export All Categories or specific categories via the dropdown menu.
  7. Select Generate CSV and save the file to your computer.
  8. Upload the file into your Faire onboarding form providing instructions for wholesale pricing.

PrestaShop (Help Center)

  1. Sign in to your Dashboard.
  2. Select Catalog Products.
  3. On the righthand side of the page, select Export.
  4. Export all products and fields, including image URLs.
  5. Save the file to your computer.
  6. Upload the file into your Faire onboarding form providing instructions for wholesale pricing.

Wix (Help Center)

  1. Sign in to your Wix account.
  2. Go to the Store Product tab in your site's dashboard.
  3. Select the export icon in the top right or specific products and click export.
  4. Export the CSV and save the file to your computer.
  5. Upload the file into your Faire onboarding form providing instructions for wholesale pricing.

Option 3: Add products individually

If you’d like to add a single product:

  1. From the Products page, select Add products.
  2. Select Add single product option.
  3. Fill in the required fields.
  4. Select Publish product.

For more information, visit How do I add or edit products?.


What happens after I upload my products?

Our team will review your shop before it goes live and email you when it’s activated. If we have any questions or need additional information, we will reach out.

Once your shop is active, you can edit your shop details, add or update products, and invite retailers to shop directly on Faire.

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