You can upload both images in your portal by going to your Shop page. There you can add your desired image, which will be updated instantly.
Cover + Profile Image
To change your cover image, select Edit image. To change your profile image, hover over the profile image and you will be prompted to upload a new one. You can then view how the image looks by selecting View shop.
When submitting your new cover photo, please follow our Cover image guidelines.
Please keep in mind that your cover image must follow these required guidelines:
- No logos or text
- No photo collages
- No products with inappropriate language
- No nudity
Our design team conducts regular audits of images uploaded, and those that do not follow these guidelines will be removed from your brand page and a new image will need to be uploaded.
Feature image
If you’d like to request a new feature image, you can do so in your portal by going to your Shop page.
Please note, your feature image must:
- Be high-resolution (minimum 500 x 500 pixels)
- Be a lifestyle shot of a product in use (i.e. a cheese knife with cheese on a cutting board)
- Not include any words, watermarks, or logos
For more details, see our article here: Feature image guidelines
All feature images are reviewed for approval by our design team. New image requests will take 5-10 business days to review; any image requests that do not follow our required guidelines will be denied and sent back to you.
Listing Images
You can update your product images as often as you like through your Products tab. For more details, see our article: How do I add or edit products?