PrestaShop Integration with Faire

What is the PrestaShop Integration?

The PrestaShop Integration with Faire allows brands to seamlessly sync information between the two platforms including:

• Product Import of new products from PrestaShop to Faire
• Ongoing product syncing to allow them to update information on Faire products such as images, descriptions, etc.
• Syncing orders from Faire to PrestaShop
• Syncing inventory between Faire and PrestaShop

---

How do I install the Faire for PrestaShop Plugin?

1. Go to the Integrations tab on Faire, and select PrestaShop from the Direct integrations section.
2. Select Generate API key and choose the Copy API key link to copy and save these details.
3. Download this file here to install the Faire module to PrestaShop.
4. The module should now be available in PrestaShop.

---

How do I manage global settings in PresaShop?

The Settings tab in the Faire module allows you to configure global preferences that apply to all products in your catalog. These settings apply to your entire catalog. If you want to update settings for individual products, go to the Catalog Synchronization tab and use the Additional Product Options for each item.

Check out this walkthrough on how our settings work.

---

How do I enter my Faire API token in PrestaShop?

To connect your Faire account to PrestaShop, you’ll need to enter your API token in the module settings.

To enter your API token:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Choose Production in the Select Environment section.
6. Scroll to the API key authentication section.
7. Paste your API token from Faire into the API Key field.
   

Once entered, you’ll see a confirmation message indicating that the connection between Faire and PrestaShop is active.

---

How do I manage integration settings in the Faire PrestaShop module?

The Settings section in your PrestaShop module lets you customize how products sync from Prestashop to Faire and how data is handled.

• Debug mode: Allows you to log errors to help with troubleshooting.You can also select how long these debugging records are kept within Prestashop before being deleted.
  • If toggled to Enabled: This will provide you a log of errors to view.
• Synchronize only updated products: Controls whether all products sync, or only products that have changed sync from PrestaShop to Faire.
  • If togged to Yes: This will ensure that only updates are synced, which can help syncs occur quickly.
  • If togged to No: This means all products will be synced every time a sync occurs, which can be time consuming with a larger catalog.
• Mass unit/Distance unit: Sets the default mass and distance measurement units applied to products on Faire. Select the appropriate units for your catalog from the dropdown (ex: kilograms, pounds, inches, centimeters).
• Create new products in PrestaShop: Determines whether products from Faire are created in PrestaShop if they don’t already exist.
  • If toggled to Yes: Products that exist in Faire that are missing in Prestashop will be created in Prestashop.
  • If toggled to No: Only existing products in PrestaShop will sync.
• Delete products in Faire that were deleted in Prestashop: Controls whether deleted products in PrestaShop are also removed from Faire.
  • If toggled to Yes: Products that were deleted in Prestashop will be deleted in Faire.
  • If toggled to No: Products deleted in PrestaShop will remain active on Faire and will not be automatically removed.

---

How do I set up product pricing in the Faire PrestaShop module?

You can configure your product pricing and margins for Faire based on how you price products in PrestaShop.

To set your pricing preference:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Scroll to the Catalog import for wholesale section.
6. Choose your pricing model:
   1. I price my products for retail on PrestaShop: Enter the wholesale price percentage you’d like to apply for Faire. If products are priced for retail on PrestaShop the wholesale price will be based on the percentage entered.
   2. I price my products for wholesale on PrestaShop: Enter the retail price percentage to apply on Faire.
7. Select Save to update settings.

The module will automatically calculate the correct pricing for Faire based on the option and percentage you select.

---

How do I set the product case size in PrestaShop?

You can define how many units are sold in a case and set a minimum order quantity directly from the Faire module settings in Prestashop.

To set the case size and minimum order quantity:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Scroll to the Product Case Size section.
6. Enter the number of units in the Case size field.
7. Enter the Minimum order quantity.
8. Select Save to update settings.

You can also change the case size per product in the catalog Synchronization tab.

---

How do I manage product field overrides in PrestaShop?

The Product field override setting lets you control whether specific product fields in PrestaShop can be updated on Faire after the initial sync.

To update product field override settings:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Scroll to the Product field override section.
6. For each product field listed, toggle to Yes or No:
   1. Yes: The field will be synced and updated from PrestaShop.
   2. No: The field will not be updated from PrestaShop after the initial sync and can be manually edited on Faire.
7. Select Save to update settings.

This setting gives you flexibility to manage which product details remain controlled in PrestaShop and which can be customized on Faire.

---

How do I set up Faire carrier mapping in PrestaShop?

Carrier mapping allows you to link carriers from Faire orders to corresponding carriers in your PrestaShop system for smoother order fulfillment and tracking.

To configure carrier mapping:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Scroll to the Faire Carrier Mapping section.
6. Use the dropdown menus to map each Faire carrier to its corresponding PrestaShop carrier.
7. Select Save to update settings.

Once mapped, orders imported from Faire will automatically be associated with the correct carrier in PrestaShop.

---

How do I set up Faire order status mapping in PrestaShop?

Order status mapping allows you to link Faire order states to corresponding PrestaShop order statuses, so order progress updates are aligned across both platforms.

To configure order status mapping:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire using the search bar.
4. Select the Configure button next to the Faire module.
5. Scroll to the Order Status Mapping section.
6. For each Faire order state listed, use the dropdown menu to assign a matching PrestaShop order state.
7. Select Save to update settings.

Once set, orders synced from Faire will reflect the appropriate status in your PrestaShop dashboard.

---

How do I manage catalog settings in PrestaShop?

The Catalog settings tab in PrestaShop lets you make changes to individual products before they sync from Faire to PrestaShop.

To access and edit catalog settings:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire, then select the Configure button.
4. Navigate to the Catalog settings tab.

From here, you can adjust product details on a per-product basis to ensure they’re accurate before syncing.

Check out this walkthrough on how product syncing works.

---

How do I assign a product type in bulk in PrestaShop?

The Bulk actions tool in PrestaShop allows you to apply updates to multiple products at once, saving time compared to editing each product individually.

To assign a product type in bulk:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire, then select the Configure button.
4. Navigate to the Catalog settings tab in the Faire module.
5. Select the checkboxes next to the products you want to update.
6. Use the Bulk actions dropdown to choose the desired product type.
7. If you want to apply changes to all visible products, choose Select all.
8. Select Save to update settings.

---

How do I bulk activate or deactivate products in PrestaShop?

You can also use the Bulk actions tool in PrestaShop to quickly activate or deactivate multiple products at once.

To activate or deactivate products in bulk:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire, then select the Configure button.
4. Go to the Catalog settings tab in the Faire module.
5. Select the checkboxes next to the products you want to update.
6. Use the Bulk actions dropdown and choose either Activate or Deactivate.
7. Select Select all if you'd like to update all listed products.
8. Select Save to update settings.

---

How do I make product level changes in PrestaShop?

You can adjust product specific settings directly within the Faire module in PrestaShop. These settings override global sync values and let you customize sync behavior on a per-product basis.

To edit product level settings:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire, then select the Configure button.
4. Go to the Catalog settings tab in the Faire module.
5. Select Additional Product Options next to the product you’d like to make changes to.
6. Make your adjustments and select Save to update settings.

Available product level settings:

• Product Type on Faire: Choose how the product is categorized on Faire.
• Backorder Date on Faire: Set the back-in-stock date for items on backorder.
• Let retailers preorder this product: Toggle to Yes or No.
  • Deadline to place preorder: Set the final date retailers can place preorders.
  • Keep this product available for sale after the order-by date/ship date: Toggle as needed.
  • Expected shipment window start and end Dates: Define when the product will ship.
• Override Global Settings: Set to Yes to apply these product-specific values instead of your default sync settings.
  • Case Size: Enter a custom case size if different from your global default.
  • Wholesale %: Enter a product-specific wholesale percentage if it differs from the global setting.

These customizations give you greater control over how each product appears and behaves on Faire.

---

How do I manage catalog and order synchronization in PrestaShop?

The Synchronization tab in the Faire PrestaShop module lets you control how product and order data syncs between platforms.

To access synchronization settings:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire, then select the Configure button.
4. Navigate to the Synchronization tab.

From this tab, you can trigger manual syncs and review sync activity for both your catalog and your orders.

Check out this walkthrough on how order syncing works.

---

What should I know before linking products between PrestaShop and Faire?

Product linking is required for inventory and order syncing to work between Faire and PrestaShop. Every Faire product must be linked to a corresponding product in PrestaShop to sync properly.

Before you start product linking, ensure that you check:

• Products that exist in PrestaShop but not on Faire: These will be created on Faire during the sync. If you don’t want them listed, you can unpublish them on Faire after the sync.
• Products that are on Faire but not in PrestaShop: These will not be created automatically in PrestaShop. You’ll need to create them manually or import them separately.
• Products in PrestaShop with extra variations: If a PrestaShop product has variations (ex: additional sizes or colors) that don’t yet exist on Faire, those variations will be added to the Faire product during the sync.
• Variants that are named on Faire: Make sure all variant names or types used in PrestaShop already exist in Faire. This helps ensure that variants sync correctly during the linking process.

---

How do I link products and sync my catalog in PrestaShop?

After confirming that your product data is ready to sync, you can begin the linking and catalog synchronization process from the Faire module in PrestaShop.

To link products and sync your catalog:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager, then search for Faire.
3. Click Configure, then navigate to the Synchronization tab.
4. Select Catalog synchronization.
5. Choose between:
   1. Option 1: Proceed to product matching
      1. Choose this option if your SKUs in Prestashop match the SKUs in Faire.
         1. Confirm that the product structure such as variants and attributes are consistent between both platforms.
         2. Select the Matched tab to see how many products were automatically matched.
         3. Select the Review required tab to see which products need to be reviewed.
         4. For any unmatched products, you can search for and manually link the correct PrestaShop product.
   2. Option 2: Proceed to product synchronization
      1. Choose this option if your products don’t have matching SKUs or you prefer to manually review and confirm each match.
         1. Use the search tool to find each PrestaShop product and link it to the corresponding Faire product one by one.
            1. Missing products will be created in Faire.
            2. Inventory will sync between PrestaShop and Faire.
            3. You’ll see a sync status summary, and can view logs for any errors that occurred.

---

How do I manually synchronize orders in PrestaShop?

You can manually sync new orders and order updates from Faire to PrestaShop using the Order Synchronization function.

To manually sync orders:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager, then search for Faire.
3. Click Configure, then navigate to the Synchronization tab.
4. Select the Order synchronization option and choose Synchronize to begin syncing.

This action will queue any new orders and order updates from Faire to sync into your PrestaShop system.

After the sync:

• You’ll see a summary of successful and failed syncs.
• To review errors, select the View button next to any failed sync entry to see why the issue occurred.

---

Is the PrestaShop integration free?

Yes, the integration is completely free to use. There is no cost to connect your Faire and PrestaShop accounts.

---

Can I manage the PrestaShop integration from the Faire portal?

No, all integration settings and configurations are managed directly in your PrestaShop portal, not from the Faire portal.

---

What functionality isn’t supported by this integration?

The PrestaShop integration will not sync any payment information from Faire to PrestaShop. You’ll need to manage payment status updates separately within each platform.

---

How do I disconnect the integration?

To disconnect the Faire integration in PrestaShop:

1. In your PrestaShop portal, go to the Modules tab.
2. Select Module Manager.
3. Search for Faire in the list of installed modules.
4. Use the dropdown menu next to the module and select Disable.