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Managing account

How to sign in if you forget your password

If you would like to reset your password, please follow the steps below:

  1. Select Sign In button from the top-right corner of the homepage.
  2. Type in your login email address and press enter.
  3. On the next screen, select Email me a code. This will send a login code to your login email address
  4. Enter the code you received via email to sign in to your account.

If you don't receive the email, please make sure of the following:

  • You've spelled your email address correctly.
  • You've entered the email that you used to sign up for your Faire account. If you used a different email, try again with the correct email address.
  • The email is not in your spam or junk folder. If it is, please mark it as Not Spam and follow the instructions contained in the email.
  • The email address noreply@info.faire.com is in your contact list and is not blocked. You may need to contact your IT administrator to always allow emails from noreply@info.faire.com, then try again.

If you have followed all the above steps and are still having trouble resetting your password, please let us know and we'll connect you with a support specialist to help.

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