Faire provides two types of invoices to European and Australian brands, order invoices and commission invoices. You can find both of these invoices on the fulfillment page for each order.
What are order invoices?
Faire generates order invoices on behalf of European and Australian brands when they receive an order via the Faire platform. Faire does not take legal title of the goods purchased on the platform, therefore the order invoices are issued in the name of, and on behalf of, the brand.
Additionally, some countries have specific, local, invoicing requirements. When this is the case, Faire standard invoices should not be considered for tax purposes. If you need additional documentation or are in doubt about your VAT/GST and invoicing obligations, please refer to your tax or business consultant.
Order invoices will be issued for any order placed after October 25, 2021. Orders placed before this date will not have order invoices attached to them. Brands and retailers will both receive a copy of the order invoice for their records.
Your invoice will not be finalized until the order has been shipped.
What are commission invoices?
A commission invoice is an invoice issued by Faire in its own name, to the brand. European brands will receive a commission invoice when a retailer places an order.
This invoice includes the total commission on the order, applicable payment processing fees, applicable shipping cost paid by the brand and any VAT/GST due.
How do I download my order or commission invoices?
To locate and download your order or commission invoices:
- From your portal, navigate to the orders tab on the left-hand side
- Click into the order for the invoice you wish to download or print
- Once on the order page, scroll down to the ‘Invoices’ section located just above ‘Shipping Details’
- Click the dropdown arrow on the right-hand side
- Select ‘Order Invoice’ or ‘Commission Invoice’ from the dropdown, depending on which invoice you wish to download
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This will open a new tab where you are able to print or download this invoice to your device
Why are select invoices in USD?
Invoices prior to June 3, 2022, will be in USD. The USD amount will match what you see in the brand portal by clicking on the "View Payout Summary" button. To see the exchange rate that was used on the order, please refer to the bottom of your order invoice. We always use the mid-market exchange rate on the day the order was placed, without any mark-ups.
SIREN numbers (France only)
If a brand is based in France, they will be able to enter their SIREN number on the Payments & Taxes page of their brand portal. This number will then display on the brand’s order invoices.