Thank you for being part of the Faire Direct Rewards beta. We wound down this program starting October 1, 2023, and brands have not been able to earn new rewards since this date. Any rewards that were earned before October 1 were delivered within the following 6 months.
Does this change impact my ability to use Faire Direct?
No, ending the Faire Direct Rewards program does not impact your access to Faire Direct. You and your retailers will still receive the same benefits when they shop through your Faire Direct Link. You’ll pay 0% commission when a retailer places their first order with you on Faire through your link, and if they’re new to Faire they’ll enjoy a sign up offer and one year of free shipping with your brand. Learn more about Faire Direct.
Why is Faire making this change?
We are always testing new ways to help you grow your business and continually evaluating their effectiveness before releasing them to everyone on Faire. Unfortunately, Faire Direct Rewards did not deliver the value we had hoped for brands. We are committed to continuing to explore new solutions to help you to gain visibility in Faire's marketplace and we'll keep you informed about future opportunities.
How did I receive my rewards once the beta program ended?
If you earned rewards prior to October 1, 2023, and had a balance of new customers to be delivered, we continued to promote your brand on Faire to deliver these new customers between October 1, 2023 and March 31, 2024.
If you hadn't received all of the customers you earned by April 1, 2024, Faire automatically compensated you in cash for each undelivered customer.
For more information about rewards delivery and redemption, visit the Faire Direct Rewards terms and conditions.
General Program Details
The Faire Direct Rewards beta program has ended for all brands starting October 1, 2023. Faire Direct Rewards was a beta program that rewarded brands for bringing new retailers to the Faire community by delivering them new customers on Faire through promoted placement and Faire-funded targeted promotions.
In the program, every quarter brands qualified for rewards by getting 5 or more new-to-Faire retailers to sign up and place their first order using their Faire Direct link. In the following quarter, brands were rewarded with new customers brought in through the Faire marketplace. Below you can reference the rewards tiers that correspond with the number of referrals you bring, and the rewards that were received.
Tier |
Referrals |
Rewards |
|
Silver |
5-9 |
A customer for every referral |
|
Gold |
10-19 |
A customer for every referral, plus 5 additional customers |
|
Platinum |
20+ |
A customer for every referral, plus 10 additional customers |
You’re able to view the number of referrals you’ve brought throughout each earning period using the progress tracker at the top of the Faire Direct Rewards page in your brand portal.
In your rewards summary, you can reference the new customers that have been delivered to you, including their associated order.
Faire delivered these new customers by offering retailers a Faire-funded promotion that they can use towards an opening order with your brand, featuring your products on a dedicated page called “Faire Specials,” and boosted your brand's visibility to relevant retailers searching for products like yours.
We appreciate your participation in the Faire Direct Rewards program and look forward to bringing you more programs that help you grow your business on Faire in the future.