Yes, you can add a Packing and handling fee on both Ship with Faire and Ship on your own orders.
How do I add a packing and handling fee?
- Navigate to your Shipping Tools and select Preferences.
- Toggle on the Packing and handling fee
After turning on your Packing and handling fee, you can add a Packing and handling fee to an order:
- Go to your Orders Page
- Select the order to which you would like to add a packing and handling fee.
- Select Add a Packing and handling fee and enter the Packing and handling fee.
What expenses can the Packing and handling fee to cover?
Packing and handling fees can be used to help cover costs like packaging materials and warehouse or third-party logistics fees. However, this fee cannot be used to offset other business expenses, such as rising supply costs.
What is the maximum amount I can add for a Packing and handling fee?
Packing and handling fees can not exceed $15 USD per order.
How do I add my Packing and handling fee after my order has shipped?
Packing and handling fees cannot be added to an order once it has been marked as fulfilled. These fees must be included before fulfillment.
I’m running a free shipping promotion. Will I be reimbursed for the Packing and handling fee?
No, if you are running a free shipping promotion, the retailer will not be charged, and you will not be reimbursed for the cost of the Packing and handling fee.
Why can't I add a Packing and handling fee?
If you are offering a free shipping promotion or covering the shipping costs through Insider, you will not be able to add a packing and handling fee to the order. The option for the packing and handling fee will be disabled on the order fulfillment page.
I use an integration to ship my orders, can I add a packing and handling fee?
Brands that use an integration to fulfill orders on Faire can add a Packing and handling fee.
- Go to Shipping Tools and toggle on Packing and handling fee
- Enter your fee amount per package. You will only be reimbursed up to a max of $15 USD.
- When you fulfill your next order, the Packing and handling fee will automatically be applied to your order.
Only brands with an integration set up with Faire can automatically add the packing and handling fee to each order. Brands without an integration must manually add the fee.