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Why am I seeing a pending charge from Faire?


In this guide


When you place an order on Faire using Payment on Shipment, we may place a temporary authorization hold on your debit or credit card statement. This allows us to verify your payment method. This hold is not a charge, and will drop as soon as your order ships.


How long will you hold these funds?

The hold will drop once the order is shipped, and payment for the order will be processed. If the order does not ship within 7 days, the hold will be dropped.


Why was my card charged twice?

Once the order is shipped and your default payment method on file is charged, the authorization hold may not be processed as quickly as the payment. Depending on your bank’s processing times, this hold should be dropped within 1-2 business days.


What happens if the authorization hold fails?

If the authorization hold fails, the order will be canceled and the hold will be dropped. Depending on your bank’s processing times, this hold should be dropped within 1-2 business days.

You'll need to update your payment method until the order is successfully placed.

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