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Shipping & policies
- Estimated delivery Feb 3-13
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Ratings and reviews
Relevance
4.9
Brand rating ()
5
5
28
28
4
4
0
0
3
3
0
0
2
2
1
1
1
1
0
0
5.0
Quality of products
4.9
Fulfillment
4.9
Communication
Hon Wasabi, 1.48 oz
Great Product and Customer Service
Great Product and Customer Service
Oct 21, 2024 • David • Henrico, VA, United States
Hon Wasabi, 1.48 oz
Superb selection of really unique items! I was initially a little skeptical on how these would fit in to our store, as we are mostly cheese and charcuterie focused, but they've really taken off. Packaging is always superb, and I love the flexibility to order single items - makes it much easier to try new things. My one quibble would be that the Faire descriptions on some items aren't for the right item - luckily it is easy to go to Umami Insider's website to get correct text.
Superb selection of really unique items! I was initially a little skeptical on how these would fit in to our store, as we are mostly cheese and charcuterie focused, but they've really taken off. Packaging is always superb, and I love the flexibility to order single items - makes it much easier to try new things. My one quibble would be that the Faire descriptions on some items aren't for the right item - luckily it is easy to go to Umami Insider's website to get correct text.
Sep 20, 2024 • Schuyler • Washington, DC, United States
Hon Wasabi, 1.48 oz
Just received my first order and everything was very securely packaged. Can't wait to get it on the shelves and introduce it to my customers!
Just received my first order and everything was very securely packaged. Can't wait to get it on the shelves and introduce it to my customers!
Jun 28, 2023 • Hayley • Taylor, TX, United States
Reviews for similar products from Umami Insider: Sauce
Thank you for having unique and wonderful products. And appreciate your care for individual products for shipping. I've been ordering a few times and every time comes in great condition.
Thank you for having unique and wonderful products. And appreciate your care for individual products for shipping. I've been ordering a few times and every time comes in great condition.
Jan 31, 2025 • Toko • CATSKILL, NY, United States
this review is difficult for me because I enjoy their products, but they don’t seem to care about customer service and good protective packaging. three separate shipments were damaged, and Umami didn’t make efforts to change the protective packaging. I asked her to individually wrap each bottle after the first damaged shipment..She literally texted no. Notice only one or two pieces of bubble wrap in the picture. Wafer thin boxes. Faire tried to negotiate on my behalf. They ignored Faire.
this review is difficult for me because I enjoy their products, but they don’t seem to care about customer service and good protective packaging. three separate shipments were damaged, and Umami didn’t make efforts to change the protective packaging. I asked her to individually wrap each bottle after the first damaged shipment..She literally texted no. Notice only one or two pieces of bubble wrap in the picture. Wafer thin boxes. Faire tried to negotiate on my behalf. They ignored Faire.
Oct 7, 2024 • Kevin • Indian Land, SC, United States