Absolutely! If you know of any brands that you’d like to shop on our platform, you can refer them through our referral program—if they join Faire, you may be eligible for a referral bonus.
How do I submit a referral?
To submit a brand referral, go to your Refer Brands page and enter the brand’s email address or website. After you submit the referral, the brand will get an invitation email with your referral link.
How do I share my referral link?
After submitting your first referral, you’ll be able to view your custom referral link for your account. Your custom link can be found on your Refer Brands page.
With your referral link, you'll be able to start sharing it with any brands that you'd like to invite to join Faire. This is the same link that is embedded in the referral email that we send after each submission.
To ensure you can earn credit for your brand referrals, please submit all referrals through your Faire portal first before sending your referral link to your contacts. Word-of-mouth referrals alone are not eligible for Faire-funded credit.
What is the status of my referral application?
You can check the status of your referral in the Invited tab. This tab provides more information about the brand's progress on Faire. The status listed doesn't indicate that you are eligible for the reward credit, but it does give you additional context about the brand's experience.
- Invite sent: If a referral invitation by email or website address is successfully created.
- Invite clicked: If any referral invitation’s Start Selling now button is successfully clicked.
- Invite processing: If a referral has completed the application to join Faire but has not been processed and accepted yet.
- Application accepted: If a referral has completed the application process and has been accepted as a new brand. This does not mean the brand is live on Faire yet.
- Onboarding started: If a referral has been accepted to join Faire and has begun their onboarding process to get their shop set up.
When a brand you've referred joins Faire and activates their shop, you'll see their status update under the Joined tab on your Referrals page.
We are unable to provide more specific information regarding the referred brand application status on Faire.
Why hasn’t my referred brand heard from you?
Faire may waitlist a brand that is not in our core markets or territories. As we grow, we will go back and review their applications again.
How do I track my referrals?
After your first referral is submitted, you’ll see a section on the page where you can track all of your pending referrals. Referred brands will be organized into the Invited, Needs Info, Expiring Soon, Joined, and Waitlisted tabs.
- Invited: If a brand you referred appears under this tab, that means we are waiting for the brand to apply to sell on Faire.
- Needs info: Any referrals that appear in this tab have not been invited to join Faire yet, because we are missing some information. You can update the missing information for these brands right from this page (for example, add a new valid email address or website).
- Expiring soon: Upon referring a brand, all brands will have 12 months to activate their shop on Faire before their referral invitation expires. Any referrals expiring within the next 90 days will appear under this tab. If a referral should expire, you are always able to refer them again.
- Joined: Any referrals who join Faire and activate their shop will appear under this tab. You’re welcome to start shopping with any of these brands!
- Waitlisted: Brands you refer who aren’t in our core markets or territories are added to our waitlist. We look forward to reviewing their applications as we grow.
What happens when a brand I referred joins Faire?
When a brand you've referred joins Faire and activates their shop, you'll see their status update under the Joined tab on your Referrals page.
On the Joined tab, you may also see the status:
- Did not use your link: This means the brand did not use your referral link to join Faire and you are not eligible for the referral credit.
- Already Active: This means the brand had a previous application or had begun the onboarding process prior to your referral link being shared and they did not use your referral link.
If they used your referral link to sign up, you'll be eligible to receive Faire-funded credit as a reward. For each order the brand receives and accepts in their first 30 days after activating their shop, you can receive a Faire credit in your account. Pre-order rewards will be paid out after the brand's first 30 days.
See the Refer Brands page in your Faire portal for more details on how much credit you could earn!
Please note, if you place an order with the brand you referred, the order subtotal must be equal to or greater than the credit amount in order to receive the credit reward. Orders must be placed on the marketplace; an order written as an invoice will not be eligible for the credit reward.
Will I receive credit on every brand I refer?
Referral credit will only be paid to the person whose referral link is used. If a brand is referred by multiple retailers or brands, they can select a referrer during onboarding, even if they didn't use a referral link to join. Referral credits will only be eligible for brands that have yet to apply to join Faire.
How do I find and use the credit from my referral?
Once you’ve received your Faire credit, the credit amount will be automatically applied to your next order. There is no action required on your behalf to use credit other than to place a new order. You can use this credit with any brand on Faire! If you don’t use all of the credit you have in one order, the remaining amount will roll over towards your next purchase. This credit will show as a payment method when your invoice is due, rather than a discount off of the total.
You can check your credit balance, including referral credits, by navigating to the Available Credit section of your Account settings. You can also access it by selecting the person icon. This will drop down a menu where you can find your Faire Credit Balance.
You can see the total Faire credit you’ve earned from all of your referrals by visiting your Refer Brands page.
What are best practices for referring brands to Faire?
In addition to crafting personalized, quality content, consider the audience you are reaching out to, and make sure that the communications you’re sending are not unwanted or unwarranted. Here are some helpful guidelines to follow:
- You should only send referral emails to business colleagues, friends, or acquaintances from whom you have consent to contact. Review contact information before uploading contacts to Faire and sending emails, to ensure they meet this criteria.
- Make sure that the communication you send is relevant to them (they are a brand, they are still in business, you have an existing business relationship with them or have interacted with them before, or–in the case of new relationships–you don’t have any reason to believe they wouldn’t want to hear from you).
- Compare the list you are providing to Faire against your own external “unsubscribe” list (make sure contacts you are reaching out to through Faire haven't already asked you not to contact them).
- Purge any irrelevant data (or unsubscribed email addresses) from the list before uploading it into your portal.
Will all my referrals get accepted?
We currently accept all new brand referrals that are within the markets we operate in and our core categories:
- Books & Games
- Food & Drink
- Footwear
- Home & Living
- Jewelry
- Kids & Baby
- Men's Accessories
- Men's Apparel
- Paper & Novelty
- Personal Care
- Pets
- Sports & Outdoors
- Women's Accessories
- Women's Apparel
When will my referrals expire?
Upon referring a brand, all brands will have 12 months to activate their shop on Faire before their referral invitation expires. Any referrals expiring within the next 90 days will appear under your Expiring soon tab on your Refer Brands page. If a referral should expire, you are always able to refer them again.
Terms and Conditions
To learn more about our referral program terms & conditions, visit FAIRE BRAND REFERRAL PROGRAM TERMS & CONDITIONS.