I had ordered a set of sheets from them that hadn’t arrived in Italy from the states so I contacted them to see if they could remake a few sets and ship from the Uk to Italy and hope they arrive faster. They went above and beyond. They remade the sheets from scratch and had them at the front door in less than 1.5 weeks. The other sheets did eventually arrive 2 weeks after the rush order. I only order bedding from them and two other very small companies for my high end clients.

I had ordered a set of sheets from them that hadn’t arrived in Italy from the states so I contacted them to see if they could remake a few sets and ship from the Uk to Italy and hope they arrive faster. They went above and beyond. They remade the sheets from scratch and had them at the front door in less than 1.5 weeks. The other sheets did eventually arrive 2 weeks after the rush order. I only order bedding from them and two other very small companies for my high end clients.

Magic Linen was very patient and gracious in helping us with our first purchase and in meeting the requirements of client's special order. We are grateful to have found a company with such great contacts with quality fibers and artisans! Definitely a must have in any home store.

Magic Linen was very patient and gracious in helping us with our first purchase and in meeting the requirements of client's special order. We are grateful to have found a company with such great contacts with quality fibers and artisans! Definitely a must have in any home store.

I had a bit of a problem with my second order, but it was addressed in a very professional manner. Quality of the linen is lovely and I will definitely be placing additional orders and jumping into the clothing collection.

I had a bit of a problem with my second order, but it was addressed in a very professional manner. Quality of the linen is lovely and I will definitely be placing additional orders and jumping into the clothing collection.