* PRODUCT: - Including: Neon sign, 01 power adapter, 01 sensor dimmer, Install Screws, 01 Plug (suitable for each delivery destination). - Installation method: Hanging Or Mount - Long-lasting, durable, environmentally friendly and safe to use, set on a clear acrylic backboard. - Please be noted colors may slightly vary depends on monitor * PROCESSING & SHIPPING - Worldwide Shipping - Production time is about 3-5 business days. - Delivery time: + Order <10 items: successful in 9-12 days. + Bulk order ≥ 10 items: successful in 5-10 days. * POLICIES [Please Read Carefully]: - 1 YEAR Warranty on manufacturer's defects (cost for shipping covered by buyer) - No returns or exchanges - NOT accept customized LED neon sign return or refund. If there is any problem, we will resend or send replacement parts. - Please note there may be import fees applied depending on the regulations of the destination country. Retailers are responsible for any customs and import taxes that may apply.