The word 'sorry' is ubiquitous in our culture. We apologize for the slightest misstep, and for things that aren't our fault. But when it comes time to actually take accountability for something, we can struggle to find the right words and muster a proper apology. This book is designed to help you understand the difference between a meaningful apology and a throw-away 'sorry.' Dr. Molly Howes offers us the tools to craft an effective apology in four straightforward steps. Learn to make amends, fix your relationships, and move forward with your life by understanding the essential components of a good apology. (This title may contain a sharpie mark on the top or bottom edge and may show mild signs of shelfwear.)