by Louis E. Tagliaferri (Author) This series of 20 icebreakers and short training activities (25 to 60 minutes) has all the material you need to improve the communication skills of managers, supervisors and employees at all organizational levels. The activities have been specifically designed to clearly demonstrate key communication principles and to make participants more effective listeners and communicators. The activities set can be used either as a complete communications skills training program or as individual modules to supplement a corporate program. They are an excellent way to kick-off training sessions or to give your training program that "shot in the arm" that it needs to really energize your class. Number of Pages: 162 Dimensions: 0.35 x 11.02 x 8.5 IN Publication Date: March 01, 2014