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Description
Effective communication is a skill that can be developed, and it hinges on understanding the science behind human connection. Successful communicators excel by recognizing that every conversation involves three key layers: the content, emotions, and identities at play. By mastering these dynamics, they can align their messages to foster deeper understanding and connection. Through engaging stories and real-world examples, including corporate settings and high-stakes situations, the guide explores how to identify the type of conversation you're in and adjust accordingly.
Details
SKU: 9780593243916 Made in United States Weight: 0.54 kg (1.2 lb) Dimensions: 22.9 x 15.2 x 2.5 cm (9 x 6 x 1 in) EAN: 9780593243916
Ratings and reviews
Relevance
Top Shop celebrates exceptional brands who have earned a 4.8+ rating over the last 12 months, fulfill orders quickly and smoothly, and maintain a fresh catalog.
4.9
Brand rating ()
5
5
1,336
1,336
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4
33
33
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13
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2
11
11
1
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16
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4.9
Product quality
5.0
Fulfillment
5.0
Communication
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