We're always happy to answer any questions you may have, simply send us a message.  All messages are returned within 24 hours. This cup is available for customization if you would like to customize it please contact us prior to ordering to ensure we can meet your needs. Important information: Please note that each tumbler will vary due to the nature of handcrafting the product We're always happy to answer any questions you may have, simply send us a message. All messages are returned within 24 hours. All orders have a processing time of 2-3 weeks All orders are shipped via USPS with tracking. If you have any question or doubt, please contact me before placing the order and I will be more than happy to answer all your questions. Check my shop policies for more information about the purchase. THANK YOU AND I REALLY HOPE YOU ENJOY SHOPPING WITH ME!