Item Details: Our laser wood cutouts are made from unfinished birch plywood and are lightly sanded, ready for your finish. Cutout sizes are measured at the item's approximate widest section. Standard cutouts come at 1/4 inch thickness unless otherwise specified. As a note, a discolored edge may result in the product due to the nature of laser cutting. This can be left alone or easily painted. Our equipment is specialized to greatly reduce the amount of discoloration, but does not entirely eliminate it. Customizing: Ortmann Woodcraft specializes in custom designs. We will personally work with you to make the perfect piece of functional art for your home Please contact us for large quantity orders of 20 or more. Guarantee: Please contact us if your product is damaged in the mail and we will replace it free of charge.