The design is fully customizable. Please provide your contact information (Name, phone#, & email). Please explain what you would like for your design (including text). If you have usable images to provide please note that you will be emailing images separately. Please email them to orders@giftworksplus.com. Please note that you will receive design proofs that will need to be approved before production of the order. Leatherette provides the look and feel of genuine leather. Durable enough for daily use with water resistance, rich texture, and the ability to clean easily. NO set-up fees! NO design fees! Free personalization! 1 piece minimum! Leatherette Engraved Foam lined interior (mug not included) Handwash only. To clean leatherette items, use water and soap. it will not leave water spots. Alcohol works well on pen marks. Leatherette does not absorb finger oil and is stain and water resistant.