Wholesale Ourika Rug 155/103

Hi Mette Thank you for sharing your feedback. After receiving your initial message, we explained the artisanal, hand-knotted nature of this rug and how slight irregularities are inherent to traditional loom-made pieces. Unfortunately, we did not receive any further reply. Had we known that the disappointment was this strong, we would of course have gladly advised you to contact Faire customer support to arrange a return, should you have preferred not to keep the rug. Our collections consist exclusively of handmade, one-of-a-kind pieces, where each knot reflects human craftsmanship rather than machine perfection. This is exactly what many collectors and retailers value — though we fully understand that this aesthetic may not suit every store or customer. We remain available to assist and to help find the best solution whenever concerns are communicated to us directly. Thank you, Joëlle —SOUK in the CITY • 24 dic 2025

Hi Mette Thank you for sharing your feedback. After receiving your initial message, we explained the artisanal, hand-knotted nature of this rug and how slight irregularities are inherent to traditional loom-made pieces. Unfortunately, we did not receive any further reply. Had we known that the disappointment was this strong, we would of course have gladly advised you to contact Faire customer support to arrange a return, should you have preferred not to keep the rug. Our collections consist exclusively of handmade, one-of-a-kind pieces, where each knot reflects human craftsmanship rather than machine perfection. This is exactly what many collectors and retailers value — though we fully understand that this aesthetic may not suit every store or customer. We remain available to assist and to help find the best solution whenever concerns are communicated to us directly. Thank you, Joëlle —SOUK in the CITY • 24 dic 2025