Each piece is designed, mixed, sculpted, baked, sanded and packaged by hand with the utmost love and thought. Earring posts are HYPOALLERGENIC stainless steel and hooks are HYPOALLERGENIC 925 sterling silver gold plated. Each piece is unique and there can be slight imperfections when working with polymer clay. Earring Care: -All earrings are made with polymer clay, and some with a resin finish. To avoid any breaks or damages, do not bend your earrings. Our earrings are well made products that can withstand regular wear but will not withstand abuse. -To clean earrings, gently wipe with a damp towel. Shipping Policy (Denver, CO local pickup is available - message me before purchase if you are local and would like to pick up.) As most items are handmade to order or handmade in small batches, please allow 1-3 business days for order fulfillment and 1-2 weeks for completed shipping. For custom orders, please allow 5 business days for fulfillment. If you need an order expedited, please contact us. Return & Exchange Policy SODADE jewelry sales are final. We do not accept returns or offer refunds. We may offer exchanges under limited circumstances. If an item is damaged as the result of quality of craftmanship, customers must contact the shop within 14 days of receiving items and return the item within 21 days of delivery. The customer is responsible for all shipping charges.