WHOLESALE STRIPED TRENDING DOUBLE POCKET TOTE BAG | 40P561

Hey Ahsly! Thank you for your feedback! We're glad the vinyl tote reached you, but we're sorry to hear the handle design wasn't quite what you were looking for. This specific model is designed as a classic hand-carry tote to maintain its structure and sleek look. We truly appreciate the input regarding shoulder straps, as we're always looking for ways to expand our collection. If there is anything else we can do to assist you, please reach out to us. —JOSSLYN by wall to wall • Mar 24, 2026

Hey Ahsly! Thank you for your feedback! We're glad the vinyl tote reached you, but we're sorry to hear the handle design wasn't quite what you were looking for. This specific model is designed as a classic hand-carry tote to maintain its structure and sleek look. We truly appreciate the input regarding shoulder straps, as we're always looking for ways to expand our collection. If there is anything else we can do to assist you, please reach out to us. —JOSSLYN by wall to wall • Mar 24, 2026

Hello Brittany, Thank you for reaching out and sharing your feedback regarding the handle size and the flexibility of the vinyl. I would like to offer some insight regarding the material. Because vinyl is temperature-sensitive, it naturally firms up and loses elasticity in colder environments. This often accounts for a "stiff" feel if the product has been exposed to lower temperatures. To help restore the intended flexibility, you might find that letting the item sit in a warm, room-temperature environment for a few hours allows the material to soften back to its standard state. This occurs naturally with all types of vinyl bags. We also hear you on the handle dimensions. Since this is a hand-carried style, the handles were not designed to accommodate shoulder carry. We appreciate you pointing out that the current size feels restrictive, I'm passing this specific note to our production team to ensure we're considering a wider range handle sizes and climates in our future designs. —JOSSLYN by wall to wall • Mar 17, 2026

Hello Brittany, Thank you for reaching out and sharing your feedback regarding the handle size and the flexibility of the vinyl. I would like to offer some insight regarding the material. Because vinyl is temperature-sensitive, it naturally firms up and loses elasticity in colder environments. This often accounts for a "stiff" feel if the product has been exposed to lower temperatures. To help restore the intended flexibility, you might find that letting the item sit in a warm, room-temperature environment for a few hours allows the material to soften back to its standard state. This occurs naturally with all types of vinyl bags. We also hear you on the handle dimensions. Since this is a hand-carried style, the handles were not designed to accommodate shoulder carry. We appreciate you pointing out that the current size feels restrictive, I'm passing this specific note to our production team to ensure we're considering a wider range handle sizes and climates in our future designs. —JOSSLYN by wall to wall • Mar 17, 2026

Hey Crystal, Thank you for your honest feedback. We're sorry to hear that the Vinyl Tote didn't meet your expectations, particularly regarding the interior fabric and handle size. To keep our shipping costs and our prices as low as possible for our customers, we ship these bags flat. While this usually works well, we understand that it can occasionally cause some initial wrinkling in the inner lining. Most of these wrinkles can be removed with a little bit of "warmth therapy". We'd love the chance to make this right. Please reach out to us directly so we can provide some tips on smoothing those wrinkles or discuss a return/replacement for you. —JOSSLYN by wall to wall • Mar 17, 2026

Hey Crystal, Thank you for your honest feedback. We're sorry to hear that the Vinyl Tote didn't meet your expectations, particularly regarding the interior fabric and handle size. To keep our shipping costs and our prices as low as possible for our customers, we ship these bags flat. While this usually works well, we understand that it can occasionally cause some initial wrinkling in the inner lining. Most of these wrinkles can be removed with a little bit of "warmth therapy". We'd love the chance to make this right. Please reach out to us directly so we can provide some tips on smoothing those wrinkles or discuss a return/replacement for you. —JOSSLYN by wall to wall • Mar 17, 2026