This 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 Pup, Burger crochet collar, is handmade with high-quality soft yarn (anti-pilling), is long-lasting, and is hand washable / spot clean! 𝗠𝗲𝗮𝘀𝘂𝗿𝗲𝗺𝗲𝗻𝘁: * S/M: crochet by itself is 12”, with 19” ties on each end. (recommend for small & medium size pets) * M/L: crochet by itself is 18”, with 19” ties on each end. (recommend for fluffy & large size pets) Puffy_gordom wears a size S/M WEAR & CARE At Woofu Shop, each piece is unique, handmade with love so please show it some love by taking care of it. We recommend gently spot-cleaning / Hand wash on this type of particular yarn. RETURN & EXCHANGE POLICY Unfortunately, our products do not accept returns or exchanges because each piece is personalized and made to order. However, if there is an issue with your order, please send us an email at woofushop@gmail.com within 24 hours of receiving your order and we will do our best to accommodate you ☺