Really, Thank you for being here, I know sometimes it's tough and life is hard but it's going to be okay. Frames and accessories seen in the pictures are not included in the listing you will receive the print only. Our prints are professionally printed on 230gsm archival matt paper to ensure vivid, rich colour and long lasting durability. Our special inkjet printers are calibrated to guarantee excellent colour results whilst our choice of paper is designed to offer a premium printing surface with a superior dpi. Our size options cover all your wall-art needs. These sizes are approximate and depend upon final cropping: are available in two sizes. A4 prints (210 x 297 mm) and A5. There may be some discrepancy in the colours of your prints due to the differences in screen resolution. Are you ordering a custom colour? Yes? This FAQ is for you. Please add your chosen matte colour (HEX, RGB, Pantone Colour) in the notes section when placing your order. You can also drop me a message with your colour option also within 24 hours of placing your order. Unfortunately, due to a number of factors if I haven't received colour options within the 24 hours I will have to cancel your order. All orders are shipped via the Royal Mail 2nd Class in protective, cardboard backed envelopes. Average shipping times are 2-3 working days for UK deliveries. Not happy with your print? No worries, it’s 100% returnable as long as it is returned in the condition it was sent and you contact us within 5 days of receiving the item.