After placing the order, you can send us the design or text that you want us to print on the tote bags. These bags comes with Personalized options,It can easily add your family name, logo, or favorite text if you want to personalize these great looking bags. These eco-friendly bags are made with excellent reusable materials and have a completely stitched construction that not only withstands rigorous use but also looks beautiful! For Customized products, we don't offer returns service. These tote bags are just perfect for your promotional giveaways, the grand opening of your store, or to help expand your marketing reach.