North Pole Gingerbread Bakery Embroidered Crewneck Sweatshirts Welcome to Pete’s 614 Designs We are thrilled to have you here! All of our clothing & accessories are designed & handmade-to-order, just for you! They will take a little time so please consider this when ordering. Everything in our shop is custom-designed, printed, hand-pressed, and carefully shipped from our retail outlet in Frankfort, IL. All our products are premium quality, proudly printed and embroidered in the USA. We use primarily Gildan, Comfort Colors, Jerzees and GAME Brand apparel. All of these brands are great quality and easily obtained. I rarely have an issue with stock. The Gildan and GAME Sweatshirts are (50% cotton / 50% polyester). The Comfort Colors sweatshirts are (80% cotton / 20% polyester). Due to the vintage wash of Comfort Colors sweatshirts, the color may vary slightly from the sweatshirts pictured. Each Sweatshirt is embroidered with a stabilizer which will get softer with each wash I recommend that you wash the sweatshirts inside out and on cold, tumble dry on the lowest heat setting. No returns or exchanges but if you have issues please message me! SIZING: Unisex Fit Please check your measurements with the size chart within the listing. CARE INSTRUCTIONS: For long-lasting print results, wash inside out in cold water ONLY. For drying, I recommend lying flat to dry however, you may also throw in the dryer, just be sure to turn inside out and dry on the lowest heat setting. Do NOT dry clean Do NOT iron directly on the embroidery. PERSONALIZATION & CUSTOMIZATION: * Personalization Box: Use this space to specify your design color preferences. * Customization: Want to tweak a design or add a personal touch? Drop us a message, and we’ll work our magic! * Color Charts: Review our color charts to select the perfect hues for your shirts and text. * Attention to Detail: We value color combinations and readability. Please note, exchanges or returns based on color choices are not available SHIPPING: Accidentally entered the wrong address? No worries! Send us a message ASAP, and we’ll do our best to make the necessary changes before your order ships. All orders are shipped using USPS or UPS. Shipping time frame is ADDITIONAL to the processing time. ORDER ISSUES: If there is a mistake/damage on your order please reach out to me with photos so that I can assist you with fixing or replacing the order. Thank you for shopping at Pete’s 614 Designs! Please feel free to contact me with any questions you may have. Please allow for a 24 HR response time, excluding weekends/holidays.