The Three Little Sisters is the provider of both heathen/pagan books as well as unique titles from a variety of genres as well as apothecary products that are made by real-life practitioners. We are women-owned and operated and are listed with Stacy's Pita Chips FOUNDED BY HER. ------------------- Refund Policy: Faire is responsible for processing all refund requests. Instructions on how to request a refund are here: https://www.faire.com/support/articles/360002924031. Please note, that we have no way of processing a refund from our dashboard, Faire must be contacted in all instances of refund/return requests. ------------------- Books may come from more than one location due to availability at the time of the order. Some come from our home office in Hawaii while some products may come from our distributor [Ingram] and ship directly to our customers. During holidays or certain peek ordering periods, books may take up to 20 days to arrive. We do our best to choose the fastest method available to fulfill our orders. If you need books for a specific event, please contact us ahead of time so that we can better plan out your order and ensure that it arrives in time. International customers do require an extended delivery window as we may need to restock to fill the orders made, please understand that our location does not permit us to have a huge inventory on hand.