Faire Logo
BlogSell on Faire
Join free
Faire Logo
Skip to main content
Languages

EN

Back

Webinar recap: Level up your email marketing on Faire—how to use CRM to grow wholesale sales

Webinar recap: Level up your email marketing on Faire—how to use CRM to grow wholesale sales

For Brands

For Brands

October 17, 2025

October 17, 2025

| Published by Faire

| Published by Faire

Grow your wholesale business with smarter email marketing



In our latest webinar, Level up your email marketing, brands learned how to use Faire’s free CRM and email marketing tools to strengthen retailer relationships, drive repeat orders, and grow sales—all without leaving the Faire platform.



This session explored how to build targeted campaigns, personalize outreach, and use customer insights to turn creative storytelling into measurable results. BonBon- A Swedish Candy Co’s wholesale team also joined us to share more on how the Swedish candy brand blends data and brand-forward messaging to deliver impactful retailer communication.

Customer Relationship Management (CRM) is the technology and strategy that brands use to manage interactions and relationships with existing and potential customers—including email marketing.

Customer Relationship Management (CRM) is the technology and strategy that brands use to manage interactions and relationships with existing and potential customers—including email marketing.

Customer Relationship Management (CRM) is the technology and strategy that brands use to manage interactions and relationships with existing and potential customers—including email marketing.

Watch the full webinar here.

Key takeaways to grow your sales with Faire CRM


  • Use Faire’s free, built-in CRM to organize, segment, and personalize your retailer communications—all in one place.
  • Create personalized, brand-aligned email campaigns that nurture wholesale relationships and drive repeat orders.
  • Track engagement and sales performance to see what content resonates most with your buyers—and what leads to products purchased.
  • Take inspiration from BonBon’s approach—combining data and storytelling to make every message feel authentic, measurable, and impactful.


New to CRM? Start with our 101 Guide to your CRM tools

“Data doesn’t replace creativity—it amplifies it. That’s where the Faire CRM shines: It gives brands the tools to blend creative storytelling with measurable sales impact, making every email feel like an extension of our brand experience.”

“Data doesn’t replace creativity—it amplifies it. That’s where the Faire CRM shines: It gives brands the tools to blend creative storytelling with measurable sales impact, making every email feel like an extension of our brand experience.”

Tom Jack Simpson, Accounts Manager (Wholesale) at BonBon – A Swedish Candy Co

Tom Jack Simpson, Accounts Manager (Wholesale) at BonBon – A Swedish Candy Co

Here’s what you’ll learn



CRM foundations (03:56)



Get a quick refresh on the impact of CRM strategy and email marketing touchpoints with wholesale customers.



Tour of CRM tools (10:30)



Understand the tools available to you on Faire and customer best practices. 



Customer database demo (14:00)
Walk through Faire’s customer database, including upload options, filter, and segmentation settings.



Email campaign demo (20:08)



Walk through building, scheduling, and sending branded email campaigns directly from your Faire account.



Level-up strategies (22:43)



Explore data-driven and creative ways to personalize campaigns and boost engagement with your CRM tools.



Success story: BonBon team (28:48)



Hear from BonBon’s accounts manager, Tom Jack Simpson, and sales director, Max Herrlander, on how the brand uses Faire CRM to connect creativity and data—turning sweet storytelling into measurable wholesale sales results.



FAQs and closing (43:00)



Get answers to common CRM and email marketing questions, plus a sneak peek at what’s ahead with these tools. 

Ready to elevate your brand’s CRM strategy to drive sales on Faire?



Watch the Webinar Now →

New to Faire? Sign up to shop, or apply to sell.

New to Faire? Sign up to shop, or apply to sell.

New to Faire? Sign up to shop, or apply to sell.

New to Faire? Sign up to shop, or apply to sell.

New to Faire? Sign up to shop, or apply to sell.


The global wholesale platform powering independent retail

The global wholesale platform powering independent retail

The global wholesale platform powering independent retail

The global wholesale platform powering independent retail

The global wholesale platform powering independent retail


Company

  • About us

  • Newsroom

  • Careers

  • Affiliates

  • Blog

  • Explore

  • Help center

  • Open with Faire

  • Faire Markets

  • Sell on Faire

  • Small Business Grant

  • Insider

  • POS integration

  • Instagram
    Facebook
    X icon

    ©2025 Faire Wholesale, Inc.

    Terms of Service

    •

    Privacy Policy

    •

    Cookie Policy

    •

    IP Policy

    •

    Accessibility Policy

    •

    Sitemap