The imge is DTF. Processing Sublimation Turnaround time is 10 - 15 business days, however I will do my best to get the item out before then. Please take note of this turnaround time when ordering. If you have not received a shipping notification by the 10th business day please reach out and ask for an update. DTF Turnaround time is 15 - 20 business days, however I will do my best to get the item out before then. Please take note of this turnaround time when ordering. If you have not received a shipping notification by the 15th business day please reach out and ask for an update. Refunds/Cancellations Refunds, returns, cancellations or exchanges are not offered at this time. Everything is made to order. If for any reason there is an issue with your order, please reach out immediately. Care instructions: Turn shirt inside out. Wash in cold water. Dry on low heat.