Before finalizing, double-check the address, phone number, and quantities: once the order is closed, no changes can be made, nor can discount codes or other promotions be applied. Very limited units. No changes or returns are accepted once the order has been sent to our orders. If your order arrives damaged during transport, notify us within 24 hours of delivery, attaching photos of the outer box and the damaged product to paula@oliviasops.com. Although we are usually faster than the wind, these days shipments may take a little longer. Orders do not include samples, notes, or teas, and are not gift-wrapped. If your order exceeds 5 kg, a small shipping surcharge may apply. In that case, we will notify you. Thank you for your patience and care. We sincerely hope you enjoy this opportunity ✨ Any issues or claims? Write to us at paula@oliviasoaps.com.